When disruption happens, SGN responds.
Coordinate passenger lodging, crew accommodations, transportation and last-mile logistics from one operational hub.
Request a Service
Fast intakeLive Operations
Demo data47 pax · hotel + transport
Crew lodging · 6
Baggage delivery · 3
New SGN Service Request
Track Requests
SGN-1048 Response Timeline
19:14 · Airline disruption entered
19:21 · 47 rooms requested
19:29 · 2 vehicles dispatched
Next step · awaiting hotel confirmation
SGN Services
SGN Pack & Ship
Property-scoped shipping and express delivery through SGN.
Hotel Property Shipping
Hotel Partners can request express delivery from their assigned property or create a shipment to their assigned property.
SGN Shipments
Carrier Verification
Official carrier tracking remains available for shipments handled by external carriers.
SGN Hotel Portal
Connect SGN hotel partners to lodging inventory, reservation workflows and hotel booking-system APIs.
Hotel Booking System Connectivity
SGN uses a provider-adapter layer so approved hotel partners can connect their booking/PMS or channel-management system without exposing credentials to the client app.
Connected Hotel Properties
Room Inventory & Rates
Manage displaced-passenger and crew accommodation inventory by room type, date, and daily / weekly / monthly rate.
Room Assignments & Occupancy
Assign rooms to displaced passengers or crew, record actual arrival/departure, and track current occupancy at the assigned property.
Current / Recent Room Activity
Airline Lodging Proposals & Rooming Lists
Only proposals addressed to your assigned property appear here. Review requested rooms/dates, respond to rate requests, and view airline rooming lists.
Park & Ride Management
Hotel partners can publish and track car and truck parking capacity at their assigned property, while SGN coordinates parking and shuttle transportation.
Fetching SGN property inventory.
Request Parking
Vehicle Check-In / Check-Out
Track every arriving and departing vehicle by license plate. Property, parking type and vehicle details are pulled from the reservation record.
Request Property Shuttle
Request transportation from your hotel property to an airport, cruise port, theme park/team destination, or another approved location.
How SGN Park & Ride Works
Track car and truck spaces by total and currently available inventory.
Authorized users select an SGN hotel property and available space type.
Send teams and guests to airports, cruise ports, parks, venues or Admin-approved destinations.
Parking, hotel stay, shuttle and related logistics remain tied to the property.
Airline Partner Portal
Search live SGN hotel inventory by city, compare room types and rates, select one or multiple properties, negotiate proposals, and send rooming lists directly to each property.
Lodging Search & Multi-Property Booking
Lodging Proposals
Accept a property proposal, request a different rate, reject it, or send the SGN rooming list after acceptance.
SGN Rooming List
Select an accepted proposal, then send guest/crew names and payment instructions directly to that property.
Lodging Reconciliation & Airline Invoices
Automatically compares accepted rooms, rooming lists and actual hotel occupancy. Invoice totals update as rooms check in and out.
SGN Lodging Invoices
Review SGN invoice numbers, approve an invoice for payment, or dispute it with a reason.
SGN Dispatch
Billing & Reports
Lodging Reconciliation
Booked rooms vs rooming list vs actual check-ins/check-outs, room nights, airline invoice and hotel payable.
Hotel Remittance Statements
Property-scoped statements show gross lodging, SGN service/commission deductions and the amount payable to the hotel.
Account Security
ProtectedEmail verification and authenticator-app MFA protect your SGN Air account.
Account
SGN Diamond
Member status: Active · Early check-in / late checkout subject to availability.
DIAMOND MEMBER